Connection Issues | KitGuru https://www.kitguru.net KitGuru.net - Tech News | Hardware News | Hardware Reviews | IOS | Mobile | Gaming | Graphics Cards Mon, 28 Jan 2019 09:19:52 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 https://www.kitguru.net/wp-content/uploads/2021/06/cropped-KITGURU-Light-Background-SQUARE2-32x32.png Connection Issues | KitGuru https://www.kitguru.net 32 32 Anthem gets off to a rocky start with VIP demo issues https://www.kitguru.net/gaming/matthew-wilson/anthem-gets-off-to-a-rocky-start-with-vip-demo-issues/ https://www.kitguru.net/gaming/matthew-wilson/anthem-gets-off-to-a-rocky-start-with-vip-demo-issues/#respond Mon, 28 Jan 2019 09:19:52 +0000 https://www.kitguru.net/?p=402137 Last weekend was particularly important for Bioware, as it was the first time that the public at large would get a taste of Anthem. Unfortunately, the game's ‘VIP demo' got off to a rocky start, with connectivity issues and bugs hurting the experience across multiple platforms. The VIP demo was intended for those who pre-ordered …

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Last weekend was particularly important for Bioware, as it was the first time that the public at large would get a taste of Anthem. Unfortunately, the game's ‘VIP demo' got off to a rocky start, with connectivity issues and bugs hurting the experience across multiple platforms.

The VIP demo was intended for those who pre-ordered Anthem, with an open demo set to go live this Friday. In a post on the Bioware blog, the studio's head of live service, Chad Robertson, explained that while Bioware has been testing the entire game for months, “real-world play frequently leads to unexpected issues”.

A lot of players thought that Bioware had simply underestimated server capacity for the demo. Robertson disputes that, stating that Bioware actually had excess servers to ensure stability. The issues that players faced cropped up from elsewhere.

Anthem's demo had three major issues- Platform connections, entitlements and infinite loads. The platform connection issue was caused by spikes in players attempting to log in to the game, which is an issue that did not present itself during internal testing due to the more controlled environment. Fixes for this were applied over the weekend and will hopefully carry over into the open demo this week.

Entitlements are Anthem's account flags, which grant certain players with access to pieces of content like pre-order incentives. During the VIP demo period, a bug caused a specific combination of account entitlements to block players from entering the game at all. Most of these issues have since been resolved, but there are still a few individual cases left to work through.

Finally, some players were hit by an unfortunate ‘infinite load' bug, where the game would hang on the loading screen until being closed down and restarted. This seemed to mainly occur when leaving Fort Tarsis to head out on a mission. Bioware thought that this issue had already been resolved but swiftly learned that it needed to adjust things to accommodate more players on different networks and ISPs.

Ahead of this week's public demo, the Anthem team will be working to resolve any leftover login or account entitlement issues, implement ‘infinite load' fixes and improve server performance to remove instances of rubber-banding and latency spikes.

KitGuru Says: The full version of Anthem will be playable for Origin Access Premier subscribers from the 15th of February, with everyone else getting access on the 22nd, so there is still time for these issues to be fixed. Hopefully this week's public demo shows some of those improvements ahead of the final launch build. 

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Skype outage may have been down to DDOS attack, service is returning to normal https://www.kitguru.net/channel/generaltech/matthew-wilson/skype-outage-may-have-been-down-to-ddos-attack-service-is-returning-to-normal/ https://www.kitguru.net/channel/generaltech/matthew-wilson/skype-outage-may-have-been-down-to-ddos-attack-service-is-returning-to-normal/#comments Wed, 21 Jun 2017 09:53:27 +0000 https://www.kitguru.net/?p=338473 Update: It looks like yesterday's Europe-wide Skype outage has mostly been resolved. While there are still some lingering issues for some while the service returns to normal, everything should be in place by the end of today. So what caused this latest Skype outage? Well one group is claiming that they issued a DDOS attack. …

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Update: It looks like yesterday's Europe-wide Skype outage has mostly been resolved. While there are still some lingering issues for some while the service returns to normal, everything should be in place by the end of today. So what caused this latest Skype outage? Well one group is claiming that they issued a DDOS attack.

A group known as ‘CyberTeam' is claiming on Twitter that they issued a DDOS on Skype, before warning that Steam would be next. If that is the case, then it couldn't come at a worse time, with the Steam Summer Sale set to kick off tomorrow.

Complaints on Down Detector are still present but have slowed down significantly, indicating that for most, the app is working correctly once again. The Skype Heartbeat blog's most recent update says that some configuration changes are now in place but lingering issues are still being investigated.

Original Story: Skype appears to be suffering from a widespread service outage, affecting users all across Europe. Issues sending/receiving messages and remaining connected to the Skype app first popped up late last night and while the support team initially thought that they had fixed the problem, a quick look at Down Detector shows that not being the case at all.

The issue appears to be affecting UK users around London, as well as users across continental Europe. Skype has confirmed that it is aware of the issue and while the Skype Support Twitter account claims that the issue is fixed, Skype's Heartbeat blog tells a different story. At 7AM GMT this morning, the heartbeat blog was updated: “We're aware users are still experiencing problems – we're looking into this!”

Down Detector is currently being flooded with comments from users all across Europe, reporting the incident. The Skype Support Twitter account is a bit behind at the moment, so if you need to use Skype urgently, then I would suggest checking the Skype Heartbeat blog for updates. We will update this story once service is returned to normal.

KitGuru Says: Are any of you currently experiencing issues with Skype?

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Microsoft rushes out Win10 update to fix broken Internet connections https://www.kitguru.net/gaming/operating-systems/matthew-wilson/microsoft-rushes-out-win10-update-to-fix-broken-internet-connections/ https://www.kitguru.net/gaming/operating-systems/matthew-wilson/microsoft-rushes-out-win10-update-to-fix-broken-internet-connections/#comments Wed, 14 Dec 2016 20:43:59 +0000 http://www.kitguru.net/?p=314733 Microsoft has pushed out a few questionable Windows 10 updates over the last year or so and this week, another one was added to the list as some Windows 10 users found themselves unable to connect to the internet or a local network. A recent automatic update for Windows seemed to break the Dynamic Host …

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Microsoft has pushed out a few questionable Windows 10 updates over the last year or so and this week, another one was added to the list as some Windows 10 users found themselves unable to connect to the internet or a local network. A recent automatic update for Windows seemed to break the Dynamic Host Configuration protocol (DHCP), meaning Windows 10 could not acquire an IP address from the network automatically.

Several ISPs in the UK and across Europe confirmed that Windows 10 was causing connectivity issues. Right now, all signs seem to point towards update KB3201845 being the main culprit here. Fortunately, Microsoft appears to have narrowed down what's causing the trouble and is rushing out a new update to try and fix things.

microsoft_windows_10_devices

Microsoft hasn't offered much of a public acknowledgement of this borked update but a spokesperson has confirmed that the company is aware that some users are having trouble with internet connections. As you can see from the patch notes for ‘Update KB3206632', this update fixes a problem with the Connected Devices Platform Service, which prevented Windows 10 from grabbing an IP address. This should hopefully start fixing the issues for most, though some users are still reporting connection problems.

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KitGuru Says: Given that there has been several dodgy Windows 10 updates pushed out at this point, it might be time for Microsoft to reconsider its approach to testing going forward. Have any of you encountered issues with Windows 10 recently?

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