john lewis | KitGuru https://www.kitguru.net KitGuru.net - Tech News | Hardware News | Hardware Reviews | IOS | Mobile | Gaming | Graphics Cards Wed, 08 Oct 2014 19:05:11 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 https://www.kitguru.net/wp-content/uploads/2021/06/cropped-KITGURU-Light-Background-SQUARE2-32x32.png john lewis | KitGuru https://www.kitguru.net 32 32 Could the Xbox One outsell the PS4? One retailer says so https://www.kitguru.net/gaming/console-desktop-pc/matthew-wilson/could-the-xbox-one-outsell-the-ps4-one-retailer-says-so/ https://www.kitguru.net/gaming/console-desktop-pc/matthew-wilson/could-the-xbox-one-outsell-the-ps4-one-retailer-says-so/#comments Fri, 11 Oct 2013 08:44:31 +0000 http://www.kitguru.net/?p=157287 Recently we've been hearing a lot about the PS4. Whether it be about possible stock shortages or Chinese students building the console at Foxconn, we're usually talking about the PS4 but today one retailer is expressing it's belief that the Xbox One will outsell the Sony console this Christmas. Johnathan Marsh, Head Technology buyer for the …

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Recently we've been hearing a lot about the PS4. Whether it be about possible stock shortages or Chinese students building the console at Foxconn, we're usually talking about the PS4 but today one retailer is expressing it's belief that the Xbox One will outsell the Sony console this Christmas.

Johnathan Marsh, Head Technology buyer for the department store chain John Lewis, has come out and told us why he thinks Microsoft has the advantage:

“We are expecting more interest in the Xbox One,” Marsh said. “We are stocking both the PS4 and the Xbox One but if we were to back one, we are thinking that Xbox One will appeal a bit more to our customers in terms of the experience it creates.”

Marsh has also said he believes the launch lineup of software and the Xbox Live service will draw more customers in based on past experience. He is not the first person to think the Xbox One will come out on top though, an analyst earlier this year said he thought the console would outsell the PS4 at a 3:1 ratio.

323982-xbox-one-vs-playstation-4-upcoming-consoles-compared

In a recent poll 64 per cent of people who took it weren't interested in getting a next gen system this holiday, 26 per cent opted for the Playstation 4 while just 15 per cent were backing Microsoft's console. I'd like to point out that polls don't always mean much because usually only a small amount of people participate, so while this doesn't really give us any concrete sales numbers, but it does give a rough idea of what general everyday buyers are leaning towards right now.

KitGuru Says: The next generation isn't that far away now. Are you rooting for one or the other – or neither? Most PC gamers are happy with their rigs but many still like to have a console laying around for occasional use and for those exclusives that we don't get.

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No SSD? Why are laptop companies so sad? https://www.kitguru.net/lifestyle/mobile/laptops/harrison/no-sd-why-are-laptop-companies-so-sad/ https://www.kitguru.net/lifestyle/mobile/laptops/harrison/no-sd-why-are-laptop-companies-so-sad/#respond Mon, 11 Mar 2013 12:49:32 +0000 http://www.kitguru.net/?p=127739 Since 2010, KitGuru has been driving the notion that all systems should boot off an SSD. With the pricing on SSDs so competitive across the board – and laptop companies telling us how important battery life is – why do the vast majority of notebooks come with a cruddy old hard drive instead of a …

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Since 2010, KitGuru has been driving the notion that all systems should boot off an SSD. With the pricing on SSDs so competitive across the board – and laptop companies telling us how important battery life is – why do the vast majority of notebooks come with a cruddy old hard drive instead of a turbo-powered solid state drive?  KitGuru puts on war paint and goes to investigate.

SanDisk is one of the oldest and most trusted names in memory, so when we evaluated its ~£130 256GB Ultra Plus drive, we were not surprised to see it do well in the KitGuru Labs.

Take off the VAT and some margin for the reseller & distributor – and you can imagine that this product would cost around £80 in bulk from a factory in the Far East.

The terribly slow drives used by most of the laptop vendors might cost something like £30.

So we have a £50 difference for an SSD that will change your mobile computing life completely.

So why do weak-to-average laptops cost so much when you want a decent SSD in them?

Just how much can one company charge for an SSD ?

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In our opinion, it's just SAD that laptop companies have insisted on taking lots of really powerful components – and then putting the huge weight of a traditional hard drive around the laptop's neck, to ensure slow/cranky performance.

The price of SSDs was in free fall last year, so there's no reason for vendors to carry on crippling laptops with 5,400 drives.

KitGuru says: It's time for liberation without a huge price. More power for all please.

Comment below, in the KitGuru forums or join us on Facebook.

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XBox 360 can kill discs – John Lewis customer services speaks https://www.kitguru.net/tech-news/featured-tech-reviews/faith/xbox-360-can-kill-disks-john-lewis-customer-services-speaks/ https://www.kitguru.net/tech-news/featured-tech-reviews/faith/xbox-360-can-kill-disks-john-lewis-customer-services-speaks/#comments Thu, 30 Dec 2010 09:39:08 +0000 http://www.kitguru.net/?p=27815 One customer experiencing a problem is to be expected. The world is an imperfect place, screws fall out all the time, what can you do? However, speaking with an experienced customer service-oriented company like UK retail giant John Lewis can reveal much more. KitGuru brings you the latest on the Microsoft XBox 360 disk chewing …

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One customer experiencing a problem is to be expected. The world is an imperfect place, screws fall out all the time, what can you do? However, speaking with an experienced customer service-oriented company like UK retail giant John Lewis can reveal much more. KitGuru brings you the latest on the Microsoft XBox 360 disk chewing reports from the Kinect community.

For any KitGuru readers joining us from outside the UK, let's just say that John Lewis is one of the best loved and most successful chain of department stores this country has to offer. Revenues for 2010 were around £7.5 Billion (around $12Bn) and it employs over 70,000 people.

John Lewis customer services did not argue, they apologised and replaced the entire system. Even though it was not their fault. Quality.

In terms of customer service John Lewis is second to none and, during the depths of the global recession, it was one of the only companies in Europe to show a huge increase in the sale of computers and electronics. OK, the scene is set.

The disk-killing XBox 360 we reported on yesterday was today returned to John Lewis for a refund. We'd asked the customer in question to try and find out what the situation was with Microsoft disk-related faults.

Immaculately tailored, the experienced customer services department said that faults like disk scratching seemed to come in waves. Right now, they had only received minor reports of Kinect-enabled units going down, but the special kits had only just gone on sale.

The John Lewis representative said that they'd dealt with a glut of issues like this when Call of Duty Modern Warfare came out, but they were not sure if it was simply a batch of dodgy ROM drives in the XBox itself or if the increased processing required by the game created a heat issue which, as a knock on, increased the likelihood of various components to fail more frequently – including the ROM drives.

Sure, XDisc can happen, but who is responsible for the replacement media? That's what you have been asking us - and it's all we want to know

As well as asking Microsoft for an official position on this situation, we have also made contact with all of the main XBox publications to see how common place this is.

Specifically, we've asked Harmonix PR guru John Drake for an opinion on who should pick up and resolve any disk issues.

John Drake from Harmonix, creators of Dance Central (as seen on Joystiq)

Sadly, if the issue is real and is related to vibrations from bouncing Kinect users, then it could take several months to spot any trend. We are crossing our fingers that this won't be an international epidemic.

KitGuru says: Make sure you use a reputable reseller for any XBox 360 purchases. Specifically, ask them what the returns policy is on scratched disks IF the disk is scratched by the XBox 360 during normal play. Get the person's name and make sure you note what they say. In the UK, Argos also has a 30-day, no quibble warranty that might help.

Comment below

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