Maxis, the makers of SimCity have had to issue an apology at the weekend, admitting they were ‘dumb’ for not anticipating the demand for the game which forced out gamers.
Many gamers were unable to get access to the servers, meaning they were unable to play the game they paid for.
Lucy Bradshaw, head of games developer Maxis said in a blog post “A lot more people logged on than we expected. More people played and played in ways we never saw in the beta. OK, we agree, that was dumb, but we are committed to fixing it.”
She said later in the blog “We’re hoping you won’t stay mad and that we’ll be friends again.”
SimCity is a very popular game, with millions of gamers flocking to buy all the add ons and new titles as they are released. The latest release forces gamers to be online at all time. As Kitguru published last week, Amazon removed the game from sale, after a huge array of negative reviews hit their website.
Electronic Arts added extra servers to cope with the demand and applied some patches to stop the game crashing. They even disabled some features to speed the whole experience up.
Their last update they claim solved the number of ‘disrupted experiences’ by 80%, but some people are still having problems playing the game.
Lucy Bradshaw added “We’re close to fixed, but not quite there. The consensus among critics and players is that this is fundamentally a great game.”
Electronic Arts are still reeling from the damage the game has caused, offering some downloadable games to people who were affected by the server and crashing problems.
Kitguru says: Do we really need to be online all the time, even if we want to play offline?