Valve warns Steam Machine and Steam Controller customer info leaked

If you've recently ordered a Steam Machine or Steam Controller, and are based in Europe, then you may soon become the target of scam attempts. Valve has confirmed that its EU distribution partner was recently hit by a cyberattack, leading to customer information being stolen.

Valve confirmed that the breach at its European hardware distribution partner, CEVA Logistics, was hit by a cyberattack recently. The end result is that EU customers who ordered a Steam Machine or Steam Controller will have had their personal information leaked, including customer name, address, phone number and email address.

Due to this information now being out, it is likely that those impacted will see an uptick in attempted scam calls, emails and text messages. Anyone who ordered a Steam Machine or Steam Controller will now have to be more vigilant when answering calls or texts from unknown numbers, and you'll need to be extra safe when opening any emails, so avoid clicking links and be sure to double check that an email address is legitimate and not spoofed, particularly if the email asks for money or additional personal information.

While customers will need to be aware of all of this, Valve does say that user Steam accounts are safe, as CEVA “does not have access to your payment information, passwords, Steam Guard codes or other information”.

KitGuru Says: There is a good chance that things like your phone number and name were already leaked elsewhere. At this point, I don't think there is a phone number on earth that is truly safe from scam call or text attempts.

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