Since successfully switching courier companies to DPD earlier this year, Aria has been determined to prove that customer satisfaction is the retailer’s number one priority. As of now, Aria will be offering every one of its personal customers a 15 day returns guarantee. Yes, that’s correct, Aria is giving you fifteen days to fully justify and take a liking to your purchase after ordering it.
Under the UK’s Distance Selling Regulations (DSR), every online retailer is obliged to provide a 7 day cancellation period for its customers. This means that a customer can return a purchased product for a full refund within seven days.
But is seven days really enough time to justify a new piece of computer hardware to yourself (or more likely, other half)? Not if you ask Aria, it isn’t.
Proving yet again that customer satisfaction is of the utmost importance, Aria’s buyers are given fifteen days to return their goods if they aren’t 100% happy with the purchase.
That means Aria is giving you more than double the amount of time to convince your other half, parents, or indeed yourself, that the purchase was worthwhile. It also gives you extra time to get your hardware prepared for an upgrade, or correct a simple purchase mistake.
To find out more about Aria’s extended – 15 day – returns guarantee, head on over to this page. To check out Aria’s current deals, all of which now feature a 15 days return period, head on over to the retailer’s website.
KitGuru says: It’s always great to see retailers putting their customers first. Now you have a less-rushed fifteen days to return goods to Aria if you aren’t 100% satisfied with a purchase.