MSI denies claim of RTX 5090 Suprim recall

Following on from yesterday's report about a Dutch retailer informing customers of an MSI RTX 5090 recall, MSI has responded, denying that any recall is in progress and sharing a list of authorised resellers.

Here is the statement in full:

“We had the unpleasant surprise of learning on 03/06/2025, through an article on the Kitguru website, that a Dutch retailer—UW GAME SPECIALIST [https://uwgamespecialist.nl/]—allegedly informed a customer that they were unable to fulfill their order because 5 Geforce RTX 5090 32G Suprim SOC from our brand had supposedly been recalled due to a fire hazard. With this statement, we would like to make it clear that these allegations are absolutely false, that no recall program is in progress, and that our products present no such risk. Furthermore, we would like to specify that this retailer is not one of MSI’s partners, and we do not work with them. We reserve the right to initiate legal proceedings against those responsible for these highly defamatory allegations, which harm our brand’s reputation, as well as against anyone contributing to their dissemination”.

Below is a list of authorised MSI resellers offering GPUs throughout the Benelux region:

• Megekko
• Azerty
• Alternate NL
• Alternate BE
• SHS
• CPS
• PDC
• Bol
• Coolblue
• Copaco

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KitGuru Says: If you are looking to buy an RTX 5090, make sure you check the list of authorised etailers. Above, you can find the list of MSI's authorised resale partners. 

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