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Microsoft attempts to calm fears over Xbox One live bans

It’s been surprising, considering how much of a public opinion beating that Microsoft has taken in the past few weeks over its Xbox One console, that it hasn’t done more damage control – but it seems to be doing some now. Major Nelson has announced that even if you get yourself banned from Xbox Live on the next-gen system, you won’t lose access to your games.

The rumour that you would be unable to play your already purchased titles appeared after the Xbox Support Twitter account said: “if your account is banned, you also forfeit the licenses to any games that have licenses tied to it as listed in the ToU”. Understandably this riled up the fan base and detractors alike, so it wasn’t long before the tweet was removed and a retraction was made by Xbox support, which said:

“We have no info on the Xbox One ban situation. The Tweet that is being referenced was a mistake, it was about Xbox 360.”

xboxsupport
Something must have got lost in the translation.

Microsoft spokeperson Major Nelson also stepped forward to clarify in an interview with Redditors. He said that the initial statement was “absolutely” not true and that gamers would always retain access to their games. Of course, they’ll still need to perform that every 24 hour activation.

He then went on to say, with regards to gamers losing access to games after the Xbox One generation servers are switched off :“We haven’t even started this generation, so it’s kind of early to talk about the end of the generation. That’s certainly something we would not do. That’s not the way the system is designed. It’s designed for flexibility. But let’s get the system out there first.”

KitGuru Says: I was quite surprised that Microsoft didn’t do more of this appeasement at E3. It might have made it look a little more understanding of its gamer fan base. 

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