FromSoftware suggests Elden Ring perf issues could be down to… mouse software?

FromSoftware has cautioned players experiencing performance issues while playing Elden Ring's Shadow of the Erdtree DLC, suggesting that the culprit may be related to third-party computer mouse software running in the background…

The Shadow of the Erdtree DLC, which launched to critical acclaim on June 21st, has unfortunately been marred by reports of significant performance problems on both console and PC. This has led to a ‘mixed' user rating on Steam despite numerous perfect scores from critics worldwide.

【ELDEN RING】PC版において、マウス制御関連のアプリを起動している状態でゲームをプレイするとフレームレートが安定しない場合がございます。その場合、マウス制御関連のアプリを停止してゲームプレイをお試しいただきますようお願いいたします。

— FROMSOFTWARE PLAYER SUPPORT (@fromsoftware_sp) June 28, 2024

According to a recent tweet from FromSoftware's support page, players may see improvements in performance by closing any third-party mouse control software before launching the game. The tweet, translated by Google Translate, states: “In the PC version, the framerate may not be stable when playing the game while running a mouse-control app. In that case, please try playing the game after stopping the mouse-control app.”

Some players have already reported that following this advice helped to alleviate stuttering issues caused by mouse software, though we are sceptical considering the widely-reported performance issues that have been present since Elden Ring's launch. FromSoftware has also advised players to ensure that ray-tracing settings are not accidentally enabled when loading save data from a previous version of the game, as this could also lead to unstable frame rates. Furthermore, FromSoftware has stated that additional bug fixes and balancing tweaks are in the pipeline for future updates, though we will have to see if performance is improved.

Discuss on our Facebook page HERE.

KitGuru says: Have you been playing Elden Ring: Shadow of the Erdtree on PC? What has your experience been with in-game stutters?

Become a Patron!