TPM 2.0 requirements are causing major issues for Call of Duty PC players

Just last week, Activision rolled out the Ranked multiplayer update for Call of Duty: Black Ops 7. While a week has passed since then, the developers have yet to address a growing issue amongst players – the game is locking people out despite having features like TPM enabled. 

While in the past, most games did not require users to enable advanced security features like TPM or SecureBoot, nowadays with more intrusive anti-cheat measures, many games now call for these features to be enabled. Normally, this is as simple as enabling a couple of settings in the BIOS, but for this year's Call of Duty, that isn't working for everyone.

Following the ranked multiplayer update for Call of Duty: Black Ops 7, there have been a growing number of players reporting issues, receiving error messages stating that TPM is not enabled, despite the BIOS saying otherwise, or that their TPM module is outdated. This is happening to users with motherboards of various brands, including the likes of MSI, Gigabyte, Asus and others. If the TPM module is indeed outdated, then gamers will have to wait on motherboard vendors to issue BIOS updates to address the issue.

At this point, Activision has not yet acknowledged the complaints. One user managed to work around this by fully reinstalling Windows with a USB stick, but that is far from an ideal solution for most users, as they may risk losing data and may also have to sit through a long queue of downloads to get their games and apps reinstalled. One other person also managed to work around the issue by buying a separate TPM add-in module.

We have seen at least one motherboard vendor's customer support email regarding this problem, but it was not very helpful, directing users to reset their BIOS settings to default and clear the CMOS.

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KitGuru Says: Have you had any issues with Black Ops 7 recently after last week's patch? Have you had a TPM error despite the feature being enabled in the BIOS? This all does seem like quite a lot of faff just to play a video game. 

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