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Gigabyte responds to reports of ‘exploding’ PSUs

Following multiple reports of Gigabyte GP-P850GM and GP-P750GM PSUs “exploding”, Gigabyte has issued a statement responding to the situation. The issue seems to come down to each unit's Over Power Protection threshold, and Gigabyte will be offering exchanges to eligible customers. 

In the statement, Gigabyte says: “We were made aware by third parties of concerns regarding potential issues of the GP-P850GM and GP-P750GM tripping at high wattages when tested via DC Electronic Load equipment for extended lengths of time repeatedly close to the 120% to 150% OPP trigger point.”

To address the issue, Gigabyte has made adjustments and “lowered the OPP” on the GP-P850GM and GP-P750GM power supplies. This means OPP will only trigger when the GP-P850GM reaches 1020W-1300W and when the GP-P750GM reaches 900W-1125W.

Gigabyte ends off by saying: “GIGABYTE would like to stress the potential issues that were reported, only seemed to occur after very long time periods of extreme load testing via DC Electronic load equipment and would not be typical of any real world usage.”

Those that already own a GP-P850GM or GP-P750GM will be able to exchange their PSU if the serial number falls within a certain range. You can find full details on that, HERE.

Discuss on our Facebook page, HERE.

KitGuru says: Are any of you currently using one of these power supplies? Have you ever encountered an issue? 

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