PlayStation removes Concord from all stores, refunding customers

By now, it’s safe to say that PlayStation Studios’ live-service multiplayer hero shooter Concord is one of the biggest first-party failures in the platform’s history. Following abysmally low concurrent player counts and an estimated total sales of just 25,000 copies, Sony has been quick to respond – announcing the immediate ceasing of all sales alongside full refunds to everyone.

Making the announcement on the PlayStation Blog, Ryan Ellis – The Game Director at Firewalk Studios – said: “Concord fans — we’ve been listening closely to your feedback since the launch of Concord on PlayStation 5 and PC and want to thank everyone who has joined the journey aboard the Northstar. Your support and the passionate community that has grown around the game has meant the world to us.”

They continued, “However, while many qualities of the experience resonated with players, we also recognize that other aspects of the game and our initial launch didn’t land the way we’d intended. Therefore, at this time, we have decided to take the game offline beginning September 6, 2024, and explore options, including those that will better reach our players.”

Additionally, sales for the game have been halted, with PlayStation promising full and automatic refunds for all those who purchased the game – regardless of platform/storefront. Full details on the refund can be found HERE.

While the writing was on the wall from the off, it is still rather surprising to see Sony admitting its failings so soon after the game’s launch. It’ll be interesting to see when/if the game relaunches later down the line as a free-to-play title.

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KitGuru says: What do you think of this move? Were you expecting it so soon? How can Sony save Concord? Let us know down below.

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