Home / Tech News / Featured Announcement / OnePlus 5 emergency service shutdown bug now has a fix

OnePlus 5 emergency service shutdown bug now has a fix

Earlier this week, a worrying and dangerous bug affecting the OnePlus 5 came to light. Owners of the smartphone came forward to confirm that their OnePlus 5 smartphones were forcefully shutting down whenever an emergency service number was called. Given the severity of this issue, OnePlus began investigating immediately and today, the company began rolling out a software patch to fix the problem.

The software update will begin rolling out today but exact timing may vary by region. Once the update is ready for you to install, you should receive a notification letting you know but if you want to be extra careful, you can head to the settings menu, go to system updates and check for one manually there.

Remember, being able to dial 911 or 999 is incredibly important. You never know when an accident might happen, so if you are a OnePlus 5 owner, then be sure to install this update as soon as you can, rather than putting it off.

KitGuru Says: It is a relief to see that OnePlus has managed to suss out the cause and fix the issue so quick. Hopefully this will be the last we hear of it.

Become a Patron!

Check Also

KITGURU Reader Survey 2026 – enter and win an Acer Laptop Worth £1,600!

The KitGuru Reader Survey returns for 2026. This is your chance to let us know your opinions on the state of tech in 2026 and which products you are looking forward to as we plan out reviews for the year ahead. In return for filling out the 5-minute survey, you can enter into a prize draw to win an Acer laptop worth £1,600.