These last few weeks haven't been great for Overkill Studios. The team decided to silently put microtransactions in to the game, which caused a lot of uproar amongst players. Then things got worse when additional bonuses were added to the new microtransaction system, which caused the game's Steam Forum mods to go on strike.
After all of that, Overkill has finally opened up about the recent updates and its lack of communication on the matter. In a Steam post titled ‘PAYDAY 2: An update and an apology, Almir Listo, Overkill's global brand director, offered players an apology.
“Players have been angry with us, media have written about us en masse and our volunteer moderators went on strike. For all the distress we've caused the past few weeks, I'd just like to take the time and say that we're sorry. We've done a lot of things right in the past, but these past few weeks we screwed up”.
The studio also held a Skype call with its forum moderators to get them back on-board and discuss better communication for the future. However, there is no indication that microtransactions will be going anywhere, so while the studio has apologised, it isn't backtracking.
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KitGuru Says: Overkill was pretty quiet on the subject over the last few weeks, though without any changes made to the current system, I do wonder what Payday 2 players will think about this apology.