So much kit to buy, but who can you trust to deliver?
Maybe next year we will change it, but this year’s awards only have one Reader Voted Category – Best Retailer.
KitGuru is a global publication, but with a strong UK flavour. This is significant, because readers from across the world were able to vote for stores like Amazon. That is not easy to overcome.
This year’s winner – as voted for by you – the KitGuru Readers – is a UK based outfit that started small, but boy have they rocketed up over the past 10 years. Everything they do is about performance but it’s fair to say that, in the past, one of their weaker areas was support.
The company in question is Overclockers.co.uk and, when it moved to a massive new production centre under new ownership a few years ago, any cobwebs in its after-sales service/support area were well and truly blown clean away.
Now they seem better able to retain customers than almost any other UK technology retailer – while at the same time building an ever bigger following for some of their truly impressive technical efforts like the 8Pack-Inspired like the £10,000 Infinity Emperor MKII – which includes super-comfort-mega-gaming-chair and surround-vision screens.
For the second year in a row, we have the same winner. Chosen by you. Good sign.
KitGuru Retailer of the Year 2014 goes to Overclockers.co.uk