Tag Archives: microsoft

One customer experiencing a problem is to be expected. The world is an imperfect place, screws fall out all the time, what can you do? However, speaking with an experienced customer service-oriented company like UK retail giant John Lewis can reveal much more. KitGuru brings you the latest on the …

CES is a big show for Microsoft as they are said to announce their new software for tablets at the event. Analysts and skeptics however have little faith in the company being able to mount a serious challenge to the Apple iPad. Keith Goddard, CEO of Capital Advisors Inc. said …

The Microsoft Kinect device for the Xbox 360 has been a surprise success story, selling millions of units since it was released. As with many popular pieces of hardware, the modding community are out in full force finding weird and wacky uses for the motion sensing device. Many owners found …

Microsoft are due to revamp Windows 8 to support ARM processors, the leading hardware platform for mobile computer on tablets and smartphones. Windows 8 however is probably not due until 2012, or possibly 2013. ‘Windows 8' isn't the final release name of the upcoming operating system, but when we use …

Microsoft have issued a warning regarding a serious vulnerability found in all versions of Internet Explorer. If this is exploited by a malicious webpage, the bug is serious enough to allow attackers to take control of the computer. IE has had its fair share of patches and fixes this year, …

Microsoft are due to announce a version of the ever popular Windows Operating System that will run on ARM processors. KitGuru heard rumblings last week about this, but BloomBerg this morning have confirmed they heard the same thing. This version of Windows will be tailored specifically for battery powered devices, …

Microsoft have been pumping a lot of money into Windows Phone 7, but unfortunately it hasn't yet proved to be the resounding success they needed. While 1.5 million phones have been shipped during the first six weeks this isn't reflective of actual sales. Microsoft have been stating that 1.5 million …

Google have launched Chrome OS in their continued expansion into other areas of software. Chrome OS is released as a trial program that users can register for online and will eventually be offered preinstalled on a wide range of computers made by global names such as Samsung and Acer. The …

Kitguru has reported on the Microsoft Kinetic success story – they have sold well over 2.5 million units since it launched, incredible figures which has broken all analyst expectations. Our sources confirmed this morning that Microsoft are actually selling over 125,000 units every day, in the run up to the …

Some analysts said that Microsoft's Kinetic might not sell that well in the run up to Christmas, but clearly they have been proved wrong. Latest figures  after Black Friday sales in America show that the sensor has sold over 2.5 million units, already. 2.5 million units sold in such a …

Adobe and Apple have not seen eye to eye for a long time – not since Steve Jobs went public about his personal loathing for Flash anyway. Adobe CEO Shantanu Narayen was at the Web 2.0 conference and refused to be drawn into the debate again. While he refuted rumours …

Microsoft doomsayers will be very unhappy to read the latest statistics in from the company surrounding the release of the Kinect device for the Xbox 360. They claim to be selling 100,000 units every day since release. Microsoft claim that the 100,000 daily sales are set to increase as it …

Microsoft have issued patches for all versions of Office on Windows, including XP, 2003, 2007 and 2010 and Office for Mac 2011. They have not however delivered the security patches for Office for Mac 2004 and Office for Mac 2008. This has caused a huge uproar among the Macintosh community …

Microsoft have patched a total of 11 security vulnerabilities this month, with a critical bug in Outlook also being fixed. Compared to October, the fixes in the Nov 9th listing seem small, with just three security bulletins. These bulletins cover a total of 11 vulnerabilities across Microsoft Office and Forefront …

Another week and yet another court case. This time Microsoft are suing Motorola for unreasonable levels of royalties for technology the Redmond OS giant uses in the Xbox game console. Microsoft have alleged that Motorola have breached commitments made to standards organisations including the Institute of Electrical and Electronics Engineers …

An amateur hacker has apparently already broken the ties between the Kinetic and the Xbox, allowing the device to be controlled from his Windows based PC. The information was released by a member of the Natural User Interface Group and it shows the motorized tilt being controlled with the moveup …

Microsoft CEO Steve Ballmer plans to sell $2 billion in stock to ‘diversify his holdings' and to help with tax planning before the end of the year. Either that or he just spotted a tropical island, fancy new cruiseliner and beach mansion for those cold winter months. Ballmer has held …

Consumer reports have dismissed the claims that Microsoft's new hands free control platform for the Xbox 360 does not work with people with darker skin tones. The Xbox Kinetic uses cameras and other sensors to track human movements to translate them into onscreen in game actions. Some blogs however have …

Microsoft are proud to announce that the Windows Phone 7 smartphones can help users get more done in fewer steps than their rivals. Microsoft say that their Windows Phone 7 products deliver greater efficiency, requiring up to 20% less steps to perform common tasks. What is this based on you …

Another day, and yet again another round of legal action. This time Google are suing the U.S. Department of the Interior saying that the agency inappropriately wrote ‘procurement requirements' for a messaging contract to favour Microsoft Corp over its own Google Apps. The suit was filed on Friday in the …

Well we never thought this situation would be reversed but Microsoft continue to be outperformed by the shiny fruit maker in Cupertino. Microsoft reported record revenue of $16.20 billion for the quarter ended September the 30th, a 25% increase on the same period last year. While $16.20 billion is a …

In November Microsoft are planning to open an online games marketplace that will mean people can download titles such as Halo and Gears Of War. Additionally, Microsoft are going to offer titles such as Grand Theft Auto from Rockstar and Fable: The Lost Chapters. The plan so far is to …

Microsoft have announced that over 240 million copies of Windows 7 have been sold since releasing the operating system over a year ago. This is now officially the fastest selling OS in their history. Vista was never warmly received, although at KitGuru we think some of the uneducated press damaged …

With the hotly awaited release of Windows Phone 7, the critics were clearly expecting more. Many have said already that Microsoft have a long way to go to catch up with Apples iPhone and Google's Android. While it is still early days, this hasn't been the ideal launch for Microsoft. …

CEO Steve Ballmer sent out emails yesterday telling Microsoft employees that long standing Chief software architect Ray Ozzie is stepping down from his position and leaving the company after a transition period. The email which was published later as a press release said that Ozzie wouldn't leave right away but …

According to The Register – Microsoft senior product manager Greg Sullivan surprisingly said that Phone 7 looks to be a poor choice for Tablets, prefering to focus on Windows 7 for this medium. “Windows 7 will provide a richer touch and applications experience and will be necessary on tablets.” he …

Outspoken Microsoft CEO Steve Ballmer said that the Microsoft brand holds value for users, more than rival brands. He also said he is seeing more iPads in the real world than he wants to see. Ballmer sat down with Cnet news.com's Ina Fried and he was asked about the huge …

Yesterday Microsoft issues patches for 49 security holes in Internet Explorer, Windows and other software. This is the largest number of bugs to be squashed in a single Tuesday release. The 49 fixes were classed as critical, one of the highest security ratings that generally indicates potential ‘rogue takeover' issues. …

Microsoft get a lot of bad press so it is always nice to hear that EX CEO Bill Gates is handing out more money for charitable causes. This time Bill and his wife Melinda are spearheading a college based inititive to help improve education. The Bill and Melinda Gates Foundation …

The latest news reaching KitGuru is that Microsoft may be preparing a bid to take over Adobe with the primary focus to counter Apple's success in the mobile market. Adobe leader Shantanu Narayen and Microsoft CEO Steve Ballmer have already met in person to discuss ways of dealing with Apple's …